A manufacturing client in the construction industry agreed to supply prefabricated cabinets to a commercial developer. The client hired a subcontractor to complete this work. A dispute arose when the client refused to pay the subcontractor for the cabinets, which he claimed were defective due to measurement errors. The client did not have a written contract with the subcontractor, and there was disagreement over the agreed-upon measurements.
By using indirect evidence, including text messages, emails, and public records relating to industry standards, we built a solid defence with our client. We also obtained valuable evidence when we questioned the subcontractor under oath.
In the end, we resolved the dispute with the subcontractor, and the subcontractor withdrew the claim against our client. Our client avoided lengthy litigation and was left better equipped to mitigate the risk of another dispute in the future.
