Making Life Easier for the Client

In a subrogated recovery claim arising from the collapse of a house during a major renovation project, the insured was a very busy doctor with a pretty hot temper. By the time the litigation concluded, his family had relocated to Australia. When contacted to explain that the insurers had finally resolved the matter, but that he and his wife needed to execute standard releases in favour of the parties we had sued as part of the settlement he was incensed by the time it would take for him and his wife to attend before a Notary Public to swear the documents. Seeing his response and frustration, we contacted the other counsel and convinced them that given the passage of time there really was no need for a release. Opposing counsel agreed and we advised our insured that no release would be needed. He was extremely thankful that he did not have to have further involvement or spend any further time dealing with the litigation or the conclusion of the same.